Help
Answers to common questions, and a way to reach us.
How do I restore Ma Plus on a new device?
Open Settings › Appearance & Ma Plus › Restore purchase, signed in with the same Apple Account.
Notifications don't arrive
Check Settings › Notifications › Ma on your device, and that a Focus mode isn't silencing Ma. Ma asks for permission the first time you start a timer.
Is the timer really free?
Yes. Every feature that keeps time — cycles, notifications, Live Activity, widgets, statistics and sync — is free with no time limit. Ma Plus only changes how Ma looks and sounds.
Does Ma work with the screen locked or the app closed?
Yes. Ma stores when each phase ends, schedules the alerts in advance and shows the countdown on the Lock Screen, so it stays exact even if the app is closed.
Do I need an account?
No. Ma has no accounts. Your history syncs through your own iCloud, which Apple encrypts and we never see.
Is Ma Plus a subscription?
No. It is a one-time purchase, available on iPhone, iPad and Mac and shareable with your family.
What does “ma” mean?
間 (ma) is the Japanese idea of the pause between things — the space that gives shape to what is around it. In a Pomodoro, it is the break.
Contact
Write to us — we read every message and usually reply within a few days.